- Windows® 7 Tips,
Help & Information
With Office XP. When clicking on “open file” a program seems to
hang before it opens.
An office program is slow, hangs or may appear to stop
responding when you open a file.
* Before you do anything else, try
this. Turn OFF file indexing on the drive(s) you are trying to
open files on. In "My Computer" right click on the drive and
UNCHECK "Allow indexing service xxxxx" This will solve the
problem in most cases.
The problem is usually related to the recent history folder of windows.
It must be a bug of some kind because the problem appears on
different machines with
different hardware but all with Office XP and Windows XP (with
default settings). It appears even on my fresh install. Symptoms
are slightly different on different computers.
And here are two solutions:
1) Temporary solution: Delete all files in this folder.
C:\Documents and Settings\(Your User Name goes Here)\Application
2) Permanent solution: Disable the recent history.
Backup your registry first.
Open your registry and find this key.
Create a new DWORD value, or modify the existing value called
set the value to equal '1' to enable the restriction.
Exit your registry, you may need to restart for the changes to
Value Name: NoRecentDocsHistory
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disable restriction, 1 = enable restriction)
Try step #1
If that helps just do the modifications above (step #2) for a
Note that emptying that directory doesn't affect the recent
files that appear in the 'File' menu of the XP apps. It does
affect the 'My Recent Documents' that appear when you click on
the 'My Places' bar within the file-open dialog.
Also note that there may be files up to a year old in that
directory, which doesn't fit my definition of 'recent'
This appears to be a known issue by Microsoft:
An Office program is slow, hangs or may appear to stop
responding when you open a file from a network location
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