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 * New - Windows® 7 Tips, Help & Information

Your modem may stop responding. To use the modem again, you must restart your computer.
This problem occurs because the Modem.sys modem driver enters an infinite loop. The modem driver enters an infinite loop when a program tries to access the device when no phone call is initiated and no voice modem functionality is in use. A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article.

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